Stop and Smell the Roses Walking at a brisk pace down Ogden Road in Denver with wifey and daughter one beautiful June evening when suddenly daughter stops at what appeared to be shrubbery. She leaned over and stuck her head in the flowers. She said, “Hey Mom and Dad, smell the roses.” That short vacation […]
Tag Archives | Excuses
Why We Should Measure Results
September is in the books and there are just 62 selling days remaining in 2012. How’s business? Accountability requires management commitment and measuring results is a major ingredient in planning. “If you measure it, you can manage it.” Are you measuring your results and being accountable? Did January to September 2012 sales exceed January to […]
A Bakers Dozen Phrases to Avoid on the Sales Call
One of the most important high payoff activities is a face to face meeting with our customers. Often we only have one chance to seal the deal, and we never get a second chance to make a first impression. The following is the Sales Kitchen Baker’s Dozen phrases to avoid during these meetings: 1. Just […]
Delighted Customers?
How does your company provide superior customer service? We have all heard the phrase, “The Customer is King.” But do we all truly believe that? I’m not so sure. Several times I have participated in sales presentations and heard the account manager say things to the buyer like: We can’t do that. Calm down. I […]
6 Reasons Customers Leave
Check out this slide show of the six reasons customers stop doing business with a company. 6 Reasons Customer Leave
February | March, 2012 “Cookbook”
Springtime, Leprechauns and Contests; Resolutions; Spring Ahead; Motivating Employees to Heat Up Your Sales