These businesses have exhibited outstanding customer service: gift cards are nice gifts. Painter: Bob Jung Painting & Decorating Company’s coming! Deck the Walls with a fresh coat of paint (guest room, dining room, powder room, front door). Steaks: Sullivan’s Steakhouse Unforgettable juicy flavor. Tender. Delicious. Sushi: Shinto Experience The hibachi tables are entertaining and delicious. […]
Tag Archives | Customer Service
Sales Kitchen’s 13 Ways To Have A Great ’13
A baker’s dozen from the Kitchen: 13 ways to Heat Up Your Sales in ’13. 1) 2012 Review (closed, lost, opportunities, highlights) 2) 2013 Plan (SMART Goals) Mandate monthly results meetings Establish goals for all employees 3. Develop three initiatives for Q1 Cause Marketing Monthly newsletter (step it up to twice a month) Update your […]
12.5 Words to Deliver Great Customer Service
You: The best customer service specialists are positive, helpful and enthusiastic. This is a choice. Once you choose to be the best, customers will return again and again, because everybody wants to do business with the best. Knowledgeable: Know everything you need to know. Know your products. Know your company. Know your competition. Once you […]
April, 2012 “Cookbook”
6 Reasons Customers Leave; Q1 2012 Results; Q2 Planning & Goals; Referrals; Delighted Customers
Delighted Customers?
How does your company provide superior customer service? We have all heard the phrase, “The Customer is King.” But do we all truly believe that? I’m not so sure. Several times I have participated in sales presentations and heard the account manager say things to the buyer like: We can’t do that. Calm down. I […]
6 Reasons Customers Leave
Check out this slide show of the six reasons customers stop doing business with a company. 6 Reasons Customer Leave