6 Reasons Customers Leave; Q1 2012 Results; Q2 Planning & Goals; Referrals; Delighted Customers
Author Archive | Mike Cooper
A Bakers Dozen Phrases to Avoid on the Sales Call
One of the most important high payoff activities is a face to face meeting with our customers. Often we only have one chance to seal the deal, and we never get a second chance to make a first impression. The following is the Sales Kitchen Baker’s Dozen phrases to avoid during these meetings: 1. Just […]
Delighted Customers?
How does your company provide superior customer service? We have all heard the phrase, “The Customer is King.” But do we all truly believe that? I’m not so sure. Several times I have participated in sales presentations and heard the account manager say things to the buyer like: We can’t do that. Calm down. I […]
6 Reasons Customers Leave
Check out this slide show of the six reasons customers stop doing business with a company. 6 Reasons Customer Leave
Spring Ahead: Motivating Employees to Heat Up Your Sales
As the end of the first quarter approaches with its many distractions, we need to find creative ways to keep our sales teams engaged and productive. The many distractions include longer days, that long lost sunshine, the amazing voices on American Idol, golf courses, negative co-workers wanting you to join their pity party, lack of […]
February | March, 2012 “Cookbook”
Springtime, Leprechauns and Contests; Resolutions; Spring Ahead; Motivating Employees to Heat Up Your Sales